Financial Assistance

Our goal is to help you access healthcare and maintain wellness regardless of your insurance or ability to pay.

If you have financial concerns about receiving services, we have a professional, trustworthy, friendly patient services staff available to help you determine if you are eligible for financial assistance. We also have a DSHS Medicaid representative onsite to further connect you with services that are available to you should you qualify.

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To find out if you qualify for the sliding fee discount, you will set up an appointment with our patient service coordinators. You will have to provide proof of income verification and other required documents. These include Income Tax forms, check stubs for the past 30 days or letter from employer that mentions your salary and hours worked. The requested information must be provided to the Patient Services Department within 30 days from your appointment date in order to have any discounts applied to that visit.

It is very important that payment is made at the time of your visit. We accept cash, personal checks, money orders and credit cards (VISA/MasterCard).

Click here to learn more about our Sliding Fee Scale.

Emergency Broadband Benefit

The Emergency Broadband Benefit will provide a discount of up to $50 per month toward broadband service for eligible families and households who are struggling to stay connected during the #COVID19 pandemic. Eligible households can also receive a discount of up to $100 for the purchase of a laptop, desktop computer, or tablet from participating providers. To learn more, stop and visit our Member Services team at 600 Orondo! For more info, please visit:

Need help signing up for the Emergency Broadband Benefit? Call 509-662-6000 and make an appointment with our Member Services team and they can help you see if you are eligible and complete the application.