509-662-6000
Member Services
We are the team to welcome and educate you about being a patient at CVCH.
Our Member Service Representatives are here to make finding health insurance and financial resources as simple as possible.
Member Services Help With:
Insurance Enrollment
We offer eligibility assistance to determine what insurance and/or health plans are available to you and your family.
Find A Provider
With 7 clinic locations, and quality health care providers welcoming new patients, you are sure to have access to a medical clinic near you.
Sliding Fee Scale
We will work with you to determine if you and your family qualify for our Sliding Fee Scale or Helping Hands Fund.
Obtain Medical Records
Our Member Services team can help you access your past medical records or help transmit your medical records to other organizations
Scheduling An Appointment
Whether you need Primary Care Medical, Family Dental, Or Behavioral Health services, Member Services can help you schedule an appointment.
Patient Education
Whether your child is healthy or needs medical attention, our team is committed to providing expert care tailored to your family’s needs.
Meet With A Member Services Representative.
We have Member Service Representatives at our Wenatchee, East Wenatchee, and Chelan Medical clinics, to schedule an appointment please contact CVCH at 509-662-6000.
Benefits of having a Primary Care Provider (PCP)?
Working with one provider improves quality and coordination of care. Your provider and their team will get to know you better and can provide better, more informed follow-up care. Everyone benefits from having a PCP, but especially those with chronic conditions.
Assistance With DSHS
We have a Medicaid and DSHS representative at our Wenatchee, East Wenatchee and Chelan Clinics who can renew, certify and file your Medicaid enrollment application on-site at your appointment.
Why do I have to arrive early?
As a CVCH patient, you have an entire care team assigned to you. Your team “huddles” together the morning of your appointment to review your chart and talk about your plan. We know your history and are ready for you. That’s why it’s so important to come to your appointment on time.
If you are unable to keep your appointment, please provide 24 hours’ notice.