“We are an amazing resource for the poor and uninsured populations in our community. We have great financial assistance programs for patients in need and we work as a team to function as a true medical HOME, attending to the patients’ global needs. We also reach out to the Hispanic populations, most obviously by simply speaking a common language, something I feel is not met and frustrating for our patients elsewhere in the local healthcare community. We also have great support and camaraderie among providers and staff at CVCH. Our interactions, while professional, are easy-going and comfortable, frequently extending outside of the clinic walls.”
“At CVCH we work as a team. The pod structure utilizes a variety of skills from med clerk, MAs, RNs and providers, to help assist each patient in receiving the individual care that they need.”
“One of the things that originally attracted me about CVCH was the autonomy and respect given midlevel providers. Tim Seaman, PA-C, and Andrea Hoey, ARNP have been with CVCH almost since the very beginning, and this has helped the organization develop a culture where mid-levels are afforded maximum autonomy and respect for their experience. CVCH has helped me develop my skills and abilities more than I ever expected. They provided me with an excellent mentor, marketed my services and helped me build a panel, and developed my leadership abilities on several committees. There is no sharp dividing line between physicians and midlevels, and I sometimes feel people seek me for consultation just as much as I seek them. I have several very complicated patients on my panel, and my supervising physician and our medical director always express their confidence in my training and abilities to manage these difficult cases. We have provider meetings twice a month where we learn about best practices and, with midlevels afforded an equal vote as physicians, help determine the future direction of our practice. I can’t think of a better place to be a PA.”
“I trust our leadership. I appreciate that we continue to be an organization that nourishes input, innovation, creativity and places importance on every individual within our organization. I appreciate that we continue to be forward thinking, forward moving, intelligent, creative, innovative and thoughtful as we assess our ability to provide evidence based, compassionate, cost effective care to the individuals we serve. I appreciate the smiles and happy, encouraging, earnest hearts of the employees I serve with.”
"I am often asked why I have chosen to spend my career at CVCH, and I always reply “as soon as someone can find more important work for me to do with better people, I will take that job.” CVCH has put a huge amount of thought and resources into the systems that support a provider doing their best work as consistently and safely as possible."
"I serve on the board of CVCH because it is the most effective and enthusiastic way I can serve my community in the capacity of a volunteer."
"I really do enjoy the friendly service at Columbia Valley Community Health. Thank you very much. I tell all my friends to go to CVCH when I can."
"I am completely in love with your Express Care Clinic in East Wenatchee! It's close to my house and I've been taken care of thoroughly, kindly and quickly!! I would highly recommend it!"
"My son needed a physical for a job and was worried he wouldn’t be able to complete the physical in time. He came to Express Care and was able to start his new job on time. Thank you Express Care!"
"Thank you for being an awesome clinic! There was a cancelation today for my MD and I was able to get right in to see her!"
"Our visits with our Doctor have been very good. They show lots of concern for what is really helping with my recovery."
"Cristian's smile always gave me strength. I feel blessed for the compassionate people at CVCH and I am so grateful for Helping Hands."
"To Helping Hands Committee, Walk-in Clinic Staff, and Dental Staff:
Thank you seems so inadequate to express how grateful I am for all you did for me. I was treated graciously, kindly and with the utmost courtesy. My heartfelt thanks"
"The services I have received have been high quality, prompt, friendly and courteous. I am treated with respect every time I visit the Pharmacy. I have no complaints. Staff is always fast and eager to assist and answer all of my concerns about my medications. I thank all the staff personally for this assistance in the service they have provided to me. Thank you."
"I liked that everyone was very friendly and helpful. I liked that they were able to answer my questions and that they treat me like a human."
"I liked that the doctor spoke Spanish so we could understand each other without needing an interpreter. I liked that the doctor explained everything to me."